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Why Is Airline Service So Bad? Posner

Posted on April 21, 2008

Airline delay has increased in the last five years, and the statistics understate the amount of delay because airlines have increased scheduled flight times--the flight from Chicago to Washington used to be scheduled for an hour and a half; now it is scheduled for two hours. Flights are horribly crowded, food and beverage service has deteriorated in first class and virtually disappeared in coach, and the incidence of mislaid baggage has increased.Delay is the main problem, and the one that I shall focus on. Many culprits have been named--high fuel costs that have contributed to deferred mainte...

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